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Phone calls

Never miss a call again

Your business gets its own number, answered straight away at any hour, in your business’s name. It doesn’t just take a message: it books, takes orders, gets paid and puts calls through.

Vantage Pocket on an iPhone, a real screen: Calls for Beacon Plumbing, a made-up business, with the answering switch on and five calls, each with a one-line summary.

How a call goes

From the first ring to the summary on your phone.

  1. It picks up

    Straight away, at any hour, in your business’s name.

  2. It talks it through

    Answers from what your business knows.

  3. It gets it done

    Books them in, takes the order, texts a payment link or puts the call through.

  4. You see it

    A recording and a short summary, in Vantage and on your phone.

What it handles on a call

Set up for your business, so it answers the way you would.

Picks up every call

No voicemail and no hold music. Callers get help straight away.

Talks it through properly

Real answers from your services, prices, area and common questions.

Books appointments

Into the free times you set, while the caller is on the line.

Takes orders

Reads the order back, then sends it to your kitchen screen once paid.

Payment by text

A secure payment link to the caller’s mobile: card, Apple Pay or Google Pay.

Puts calls through

The calls that need you reach you, in the hours you choose.

Every call, summed up

See who called, what they wanted and what happened, without listening to a thing.

  • A short summary of each call, as it ends
  • The recording and every word: tap a line to hear it
  • Bookings and orders it made, ready to check
  • Have it call someone back for you
Vantage Pocket on an iPhone, a real screen: one call opened, with its summary, the booking it made for Thursday at 9 am, the conversation and the recording.
0:000:37

Built around how you work

Every kind of business gets something different from it.

Trades and services

Calls answered while you’re on the tools. Jobs booked, urgent ones put through.

Clinics and health

Appointments booked, questions answered, the front desk free for patients.

Cafés and restaurants

Orders taken and paid by text, straight to the kitchen. Tables booked.

Professional firms

Calls screened, details taken, the right ones put through to the right person.

Retail and online stores

Stock, delivery and order questions answered at any hour.

Nonprofits

People ringing to help, or for help, always reach someone.

Your line, your way

Set it up once with us. Change it any time in Vantage.

Your own number

An Australian number for your business, answered by your assistant.

Its name and voice

Name your assistant and pick its voice: Australian, man or woman.

Your hours

Calls are answered any time. Bookings and put-throughs follow your hours.

Honest with callers

It says it is an AI assistant and that the call is recorded.

Calls back for you

Ask it to ring someone back, with what to say or find out.

Off with one switch

Turn answering off from your phone. Everything is kept.

Calls use phone credit, paid by use like a phone bill. We agree an allowance that fits your business at the free chat.

Start with a free chat

We ask how your week goes and tell you plainly what DigiStaff could take off your hands. No cost, no obligation.

Book a free chat