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Digital staff for Australian businesses

Meet the staff member who never clocks off.

DigiStaff is Vantage: one app to run your business, with digital staff inside it. They answer calls, reply to enquiries, draft quotes and chase invoices. We set it up and look after it.

  • Every call answered
  • One app for everything
  • Melbourne based
Pick a situation
Dave’s Plumbingdigital staff · WhatsApp
Example

The enquiry that arrives after you have shut still becomes a booked job. A written example, not a live agent. Yours learns your business.

How it works

While you sleep, it works.

An example night for a plumber in Melbourne. The shop is shut; your digital staff are not. At 6 am you get the summary.

10:00pm
  1. 10:14 pmCustomer asked for a priceWaiting
  2. 11:02 pmPayment link openedWaiting
  3. 12:25 amNew enquiry from your websiteWaiting
  4. 1:40 amCall about a burst pipeWaiting
  5. 3:15 amQuote #219 quiet for five daysWaiting
  6. 6:00 amYour morning summaryWaiting
Phone calls

Every call answered, in your business’s name

Your own number, picked up day and night. It talks callers through, gets the job done and tells you what happened.

  • Books appointments into the times you set
  • Takes orders and texts a payment link
  • Puts the right calls through to you
  • A recording and a summary of every call
Vantage Pocket on an iPhone, a real screen: Calls for Beacon Plumbing, a made-up business, with five calls and a one-line summary of each.
Vantage Pocket on an iPhone, a real screen: one call opened, with its summary, the booking it made and the recording.
What it does

What we set it up to run

Agents are digital staff members, each with one job. We build them for your business.

Getting started

Up and running, done for you.

  1. We map it.

    A free 30-minute chat to find the jobs worth handing over.

  2. We build it.

    Vantage and your agents, set up around how you work.

  3. We keep it sharp.

    We monitor it, update it and fix it, with a person to help.

Your two apps

See everything. Change anything.

Run your business on your desktop and your mobile. Both apps are free to download.

Vantage

On your desktop, Mac or Windows. Free to download.

  • What needs you, at a glance
  • Every call, customer and quote
  • Chat with your agents

Vantage Pocket

On your mobile, free to download. Android very soon on Google Play, then iPhone.

  • Your week in one line each morning
  • Every call, with a summary
  • Take payment at the counter
Vantage Pocket on an iPhone, a real screen: the Pulse tab for Beacon Plumbing at 7:00 am.

Real app screens, made-up demo business.

See the apps
Who it’s for

More work than hands?

If calls, enquiries and paperwork outrun your team, DigiStaff is for you.

Trades and service businesses

Calls answered and jobs booked while your crews are on the tools.

Clinics and health groups

The phone answered and appointments booked, so the front desk can look after patients.

Cafés and restaurants

Phone orders taken and paid by text, straight to the kitchen. Tables booked.

Retail and online stores

Calls, orders and questions from every channel, in one place.

Professional firms

Calls screened and put through, enquiries sorted, invoices sent and chased.

Nonprofits and associations

Calls and enquiries answered, so your people can do the real work.

Tell us about your business
Roughly how big is the business?